About Us

Citizens Advice Southwark helps people to solve problems. Our service provides free, independent, confidential and impartial advice for everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination. Last year we saw 14,935 clients and helped with 27,007 problems. Click here for our Annual Review

Clients can access our service face-to-face, by phone and via email. Some clients are empowered to solve problems by themselves; those requiring more support receive casework. In order to prevent problems re-emerging. We also run Money Management  training sessions in collaboration with local partners.

By offering advice across key areas such as benefits, debt, housing and employment, we aim to bring about positive changes in peoples lives. This ranges from hard outcomes, such as maximising household income and improving health and wellbeing, through to softer benefits, such as improved family relationships.

We also aim to achieve broader changes for the local community. As our clients’ stories gives us a wealth of insight into challenges faced by local residents, we work with partners in local government and other agencies to improve the policies and practices that affect the local population. You can find more information about our campaigning work by clicking the link.

Citizens Advice Southwark co-ordinates Southwark Legal Advice Network (SLAN), Forum for Equalities and Human Rights (FEHRS) and Money Savvy Southwark projects.

You can find out more about Citizens Advice Southwark such as our history, vision and values by clicking this link.

Our main offices are:

Peckham Bureau
97 Peckham High Street
SE15 5RS
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Bermondsey Bureau
8 Market Place
Southwark Park Road
SE16 3UQ
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