Privacy Policy

Citizens Advice is committed to safeguarding your privacy, while providing a high quality of service. Citizens Advice will treat your personal information as confidential and your details will not be given or sold to anyone.

We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.

When you provide Citizens Advice with personal information – for example, when using the Feedback Form – we take steps to ensure that your information is treated securely.

Citizens Advice makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, Citizens Advice cannot ensure or guarantee the security of information when it is being transmitted.

Note: This privacy policy only covers the website at www.adviceguide.org.uk; other links within this site to other websites are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.