Volunteer with us
There are several volunteer posts available at the present time:- Receptionist/Assisted Information Officer
- Gateway Assessors
- Trustee
- Macmillan Welfare Benefits Volunteer Administrator
Around 22,000 people volunteer with the Citizens Advice Bureaux nationally – local people serving their local communities. People volunteer for a variety of reasons, including;
What Can Volunteers Do?
Becoming a volunteer can be personally rewarding and help you to 'give something back' to your community. Southwark Citizens Advice Bureaux can offer numerous volunteering opportunities for:
- Advice Team Volunteers - Gateway Assessors
- Administrators
- Receptionists
- Trustees
- Campaigners
- Fundraisers
How to Apply:
Receptionist/Assisted Information Officer
Southwark Citizens Advice Bureaux needs volunteer reception staff to help with reception duties.
If you are friendly, reliable and outgoing and enjoy working with members of the public then this could be an ideal opportunity for you to use your skills.
In return for this voluntary work you will be paid your travel expenses, and work in a friendly bureau with the support of professional colleagues delivering a free, confidential service to your community.
To be successful in this role you will need:
- previous office/administrative experience;
- a high level of customer service skills;
- a confident manner;
- good communications and organisational skills;
- basic computer literacy.
Our Bureaux are based in Bermondsey and Peckham and we are looking for volunteers to cover our reception areas Monday
to Friday between 9.30am to 4pm, however hours are negotiable.
We are also looking for a volunteer for our Peckham office on Tuesday evenings between 4pm and 7pm.
Applications should be submitted by 15th December 2011, as interviews will be conducted on 22nd December 2011.
Equal Opportunities Monitoring Form
Advice Team Volunteers - Gateway Assessors
Volunteers join our Advice Team as Gateway Assessors. Gateway Assessors find out about the client’s problem, what they need and how we may be able to help them. This may be providing information such as a factsheet or leaflet, making an appointment for the client to see an adviser, or making a referral to another organisation.
Time Requirement for this Role: A commitment of 2 days per week (9.30 am – 4.00 pm) for at least 1 year is required for this role. Initial training to become a Gateway Assessor takes approximately 7 weeks and during this period there is a weekly session with the Training Supervisor which takes place on Tuesdays. The full gateway certificate training programme takes approximately 6 months to complete.
The next volunteer Gateway Assessor programme is planned to start in July and the closing date for application forms will be Tuesday 15 May 2012.
A further programme is planned to start in October 2012 and the closing date for application forms for this programme will be shown on this website.
To apply to be a volunteer Gateway Assessor please download all of the documents below, complete the application form and return the application form, equal opportunities monitoring form via email to volunteerrecruitment@southwarkcabservice.org.uk
Please note: We receive a large number of applications for our Volunteer Gateway Assessor Programmes and unfortunately we can only progress applications from people who live in the borough of Southwark and surrounding area at this time.
This application form should only be used for the Gateway Assessor Role, please do not complete the application form for any other role.
Equal Opportunities Monitoring Form
Gateway Assessor - Role Description
Trustee
We are currently recruiting for Trustees.
Southwark CAB is currently recruiting Trustees who live or work in the borough of Southwark to join their board. We are specifically keen to gain the skills and perspectives of Trustees from diverse communities within Southwark including Black and Minority Ethnic Groups, those with disabilities, and those who are Gay, Lesbian and Bisexual.
Trustee Board members play a crucial role in setting and monitoring goals for the development, funding and management of the Service to make sure it meets the needs of local people and runs efficiently. The Southwark CABx Trustee Board meets approximately 4 times a year usually in the evening. Board members participate in the work of the Service, for example by sitting on sub-committees and working groups, sitting on recruitment panels, attending staff meetings and planning days, and representing the Service at local and national events.
To apply to be a Trustee please download all of the documents below, complete the application form and return the application form, Equal opportunities monotoring form via email to volunteerrecruitment@southwarkcabservice.org.uk
This application form should only be used for the Trustee Volunteer Role, please do not complete the application form for any other role.
Trustee Information Pack including role description
Equal Opportunities Monitoring Form
Macmillan Welfare Benefits Volunteer Administrator
We are also currently recruiting for a Macmillan Welfare Benefits Volunteer. .
Purpose of Job:
1)To undertake administrative and support duties required to ensure the smooth running of the project
2)To collect and input data relating to the work of the welfare rights advisers, and client feedback, producing reports as required
3)To deal with telephone enquiries about the service from clients, health professionals and referral agencies, passing to advisers as appropriate.
To apply to be a Macmillan Welfare Benefits Volunteer Administrator, please download all of the documents below, complete the application form and return the application form, Equal opportunities monotoring form via email to volunteerrecruitment@southwarkcabservice.org.uk
Equal Opportunities Monitoring Form
Macmillan Benefits Advice Service Volunteer Administrator
We are not actively recruiting for other volunteer roles at present. If you would like to register your interest to become a volunteer
with Southwark Citizens Advice Bureaux Service, fill out the form below to register your interest. Alternatively contact us with
your name, address, telephone number and email address: 
tel: 020 7231 3379. We will keep your details on file and when we start to recruit we will contact you via email.
(Alternatively, visit the Citizens Advice National website for further details).
